Velqa Technologies headquarters
About Velqa

Pioneering Excellence in Customer Experience

Velqa Technologies LLC is a USA-registered enterprise delivering world-class BPO and customer experience solutions. With operations spanning the United States and Pakistan, we combine global reach with local expertise.

Who We Are

Velqa Technologies LLC delivers enterprise-ready BPO & CX services with a focus on compliance, quality assurance, and measurable CX outcomes across global markets.

Our strategic operations center in Pakistan enables us to provide cost-effective, 24/7 support coverage without compromising on quality. With a team of over 500 skilled professionals, we handle millions of customer interactions across multiple channels.

Built on enterprise-grade quality frameworks, compliance-ready operations, and advanced CX tool stacks, we deliver performance-driven results that transform customer experience operations.

Under our DBA โ€œVelqa Publishers,โ€ we operate a comprehensive book publishing division that transforms manuscripts into professional literary works. We support authors through the entire lifecycle of their book, providing expert editing, custom design, and high-quality printing in paperback, hardcover, and yearbook formats. By managing global distribution, print-on-demand services, and eBook conversions, we bridge the gap between creative writing and the marketplace. Our team leverages operational expertise to provide essential growth tools, including metadata optimization and translation services, ensuring every story reaches a worldwide audience.

Velqa Technologies team collaboration
Velqa Technologies operations center

Company Name

Velqa Technologies LLC

Registration

Registered in the United States

Operations

USA & Pakistan

DBA

Velqa Publishers (Digital Publishing Division)

Our Mission

To empower businesses worldwide with exceptional customer experience solutions that drive growth, build loyalty, and create lasting value through innovation, integrity, and operational excellence.

Our Vision

To be the global leader in enterprise BPO services, recognized for our unwavering commitment to quality, our innovative approach to customer engagement, and our contribution to client success.

Growth Goals

To expand our service offerings, strengthen our global presence, and continuously invest in our people and technology to deliver even greater value to our clients and partners.

Our Journey

Building Excellence, One Milestone at a Time

2019

Company Founded

Velqa Technologies LLC established in the United States with a vision to transform BPO services.

2020

Pakistan Operations

Opened our strategic operations center in Pakistan, enabling 24/7 global coverage.

2021

Enterprise Partnerships

Secured major enterprise clients and began managing Walmart-level campaigns.

2022

Velqa Publishers Launch

Launched our digital publishing division under the Velqa Publishers DBA.

2023

500+ Team Members

Grew our team to over 500 skilled professionals across multiple locations.

2024

50M+ Interactions

Milestone achievement of handling 50 million+ customer interactions.

Global Presence

Strategic Locations for Optimal Service

Our dual-location strategy enables us to provide round-the-clock support while maintaining cost efficiency and quality standards.

United States office

United States

Headquarters

1463 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 United States

  • Executive Leadership
  • Enterprise Sales
  • Strategic Partnerships
Pakistan office

Pakistan

Operations Center

Business District, Tower A Karachi, Pakistan

  • 24/7 Operations
  • Technical Support
  • Customer Service
Vietnam office

Vietnam

Service Center

District 1 Business Hub Ho Chi Minh City, Vietnam

  • Customer Support
  • Technical Services
  • Quality Assurance
24/7 Coverage
500+ Professionals
99.9% Uptime
4 Locations